Services

Three specialist service lines for the insurance market.

We focus exclusively on the work we do best — risk surveys, replacement cost assessments and thermographic surveys — delivered nationally and reviewed against our formalised QA process before issue.

01

Risk Survey Reports

Comprehensive on-site risk engineering surveys prepared to the standards insurers and underwriting agencies expect. Each report combines technical assessment with practical, prioritised recommendations.

  • COPE data capture (construction, occupancy, protection, exposure)
  • Photographic evidence & site documentation
  • Loss calculations (MFL, NLE, PML)
  • Graded risk recommendations & tracking
02

Insurance Replacement Cost Assessments

Independent reinstatement cost assessments that give insurers, brokers and asset owners confidence that sums insured reflect the true cost to rebuild today.

  • Full reinstatement methodology
  • Demolition, professional fees & escalation
  • Multi-asset portfolio assessments
  • Underwriting-ready reporting
03

Thermographic Surveys

Qualified infrared inspection of electrical switchboards, distribution assets and mechanical plant to identify thermal anomalies before they become losses.

  • Electrical switchboards & MCCs
  • Mechanical & rotating plant
  • Severity-rated findings
  • Insurer-aligned reporting format
Client experience

ZHHEN — your dedicated client portal

Every engagement is managed through ZHHEN, a secure client portal built exclusively for our partners. Brokers and underwriters log in to track survey progress in real time, request new surveys, and add notes directly against any active job.

All documentation — reports, invoicing and supporting material — remains available indefinitely, giving you a single, organised record for every client and a cleaner alternative to email correspondence.

Security and data sovereignty are central to the platform's design. ZHHEN is private and secure and has successfully defended third-party penetration testing — ensuring broker and client information is protected.

Quality framework

A structured quality framework on every engagement.

Every deliverable — whether a risk survey, replacement cost assessment or thermographic report — is checked against a structured quality framework developed by our internal engineers. It's how we ensure consistency across surveyors, regions and clients.